Hassle-Free Returns at AloeBira 🌿

We care about your satisfaction as much as we care about your skin and hair. If you're not 100% happy with your purchase, we make the return process easy and stress-free.

🗓️ Return Window

You may return your product within 7 days of delivery if:

• The item is damaged, defective, or different from what you ordered.
• The product is unused, unopened, and in its original packaging.

Please note that due to the nature of personal care products, used or opened items are not eligible for return unless they are defective.

🔄 How to Request a Return

Email us at support@aloebira.com with:

• Your order number
• A brief reason for the return
• Clear photos of the product (if damaged or incorrect)

Our team will respond within 24–48 hours and guide you through the return process.

💰 Refund Process

Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 7–8 business days. You will receive a confirmation email once the refund is initiated.